Privacy Policy
Last updated: June 3, 2026
WaxTracker ("we," "us," or "our") provides tools to help you track sealed sports card and TCG inventory and compare prices against market data. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our website, applications, and related services (collectively, the "Service").
By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
1. Information we collect
1.1 Information you provide
- Account information: When you register or sign in, we collect identifiers such as your email address, name (if provided), and credentials managed by our authentication provider.
- Profile and preferences: Information you add in your account or settings (for example, notification or integration preferences).
- Inventory and tracking data: Data you choose to store in the Service, such as catalog listings you track, reference prices, quantities, alert thresholds, and linked third-party identifiers (for example, a Shopify product ID when you connect a store).
- Shopify app billing: If you install WaxTracker from the Shopify App Store or connect a Shopify store, app subscription charges are processed by Shopify through Shopify App Pricing and appear on your Shopify subscription or invoice. We do not collect payment card numbers for app billing; we may receive subscription status and related metadata from Shopify via the Partner API.
1.2 Information collected automatically
- Usage and device data: Such as IP address, browser type, general device or OS information, pages viewed, and timestamps—used to operate, secure, and improve the Service.
- Cookies and similar technologies: We may use cookies or local storage for session management, preferences, and analytics as described in our cookie practices (where applicable).
1.3 Information from third parties
- Authentication: If you sign in through a third-party identity provider, we receive information that provider shares with us according to your settings and their policies.
- Shopify: If you connect a Shopify store, we receive tokens and store metadata necessary to read product and inventory data you authorize, as permitted by Shopify's APIs and your app permissions. We also receive app subscription status from Shopify for billing and entitlements.
- Analytics or infrastructure providers: We may receive aggregated or technical data from vendors that help us host or measure the Service.
2. How we use information
We use the information above to:
- Provide, maintain, and improve the Service (including inventory features, price comparisons, and alerts).
- Authenticate users, administer Shopify app subscriptions, and communicate about your account or the Service.
- Connect to Shopify or other integrations you enable.
- Detect, prevent, and address fraud, abuse, or technical issues.
- Comply with law and enforce our terms.
We do not sell your personal information as that term is commonly defined in U.S. state privacy laws.
3. How we share information
We may share information with:
- Service providers who assist us (e.g., hosting, database, email, analytics), subject to contractual obligations to use data only on our behalf.
- Shopify when you use our Shopify app, for app billing and store data you authorize, as described in Shopify's policies.
- Legal and safety when we believe disclosure is required by law, regulation, legal process, or to protect rights, safety, or security.
We may share aggregated or de-identified information that cannot reasonably identify you.
4. Data retention
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and legal requirements.
5. Security
We implement technical and organizational measures designed to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
6. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict certain processing. To make a request, contact us using the information below. We may need to verify your identity before responding.
If we process data based on consent, you may withdraw consent where applicable without affecting prior processing.
7. International users
If you access the Service from outside the country where we operate, your information may be transferred to and processed in countries that may have different data protection laws. We take steps we believe are appropriate to protect information in accordance with this Policy.
8. Children's privacy
The Service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have, please contact us and we will take steps to delete it.
9. Third-party services
The Service integrates with Shopify for the WaxTracker Shopify app. App billing is administered by Shopify on your Shopify invoice. Each third party's collection and use of information is governed by its own privacy policy.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date. Material changes may be communicated through the Service or by email where appropriate. Your continued use of the Service after changes constitutes acceptance of the updated Policy, to the extent permitted by law.
11. Contact us
For questions about this Privacy Policy or our data practices, contact:
WaxTracker
Email: privacy@waxtracker.com